nathalie, customer relations manager at digital media, inc., must inform her clients of a 15 percent price increase for all services. in doing so, she should be sure to

Answers

Answer 1

When informing her customers of a 15% price increase on all services, customer relations manager Nathalie must be sure to offer customers money-saving options such as bundled services or choosing less comprehensive plans.

Communicating a price increase can be perceived by customers as bad news, as it can affect their budget if they are not prepared to overspend on a digital media service.

Indirect communication is also positive when delivering bad news, as it can first focus on positive argumentation to soften a fact, such as demonstrating that the change will bring the following benefits:

Higher quality of service.Faster delivery.Customization.

Therefore, when communicating not-so-positive news to customers, manager Nathalie should seek to soften the impact of the news by emphasizing options for cheaper service, packages and plans so that she can keep her customers.

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Related Questions

studies exploring nurses’ perceptions about using robots to insert ivs found initial resistance, with some nurses concerned about the cost and potential patient harm of these devices. as part of the ________ stage of change, the nurses’ managers are modeling how to use the robots and demonstrating their high level of accuracy.

Answers

Answer:

Explanation:

Refreezing

In the description given above, we see that the nurses have gone beyond resisting the use of robots to insert IVs to modeling the use of robots in this practice. They have undergone a change.

As part of the Refreezing stage of change, the nurses’ managers are modeling how to use the robots and demonstrating their high level of accuracy.

The refreezing stage of change refers to the point when the person who is learning a new concept has started adopting it and making it a part of him or her.

This is what happens to the nurses as they no longer resist the idea of using robots in administering IVs. They are now modeling its use.

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You are a manager of a water park. Customers
have been complaining about the long lines and
discourteous service they have been receiving
from employees. To close the customer service
gap, write 3 things that employees can do to
offer better customer service.

Answers

I. Have the employees be more observant of customer needs and lines.

II. Ask customers how they are doing at the park and if they have questions.

III. Welcome customers in to every ride, booth, and every other entertainment at the park.

What topics should be included in the marketing plan?

Answers

Answer:

Price Place Promotion Product

Explanation:

It is pretty self explanatory.

Walmart is the biggest seller of raw chicken to the top 10 fast food chains in the United States. Walmart
purchases all its raw chicken from Germany. The United States is upset with Germany for Human Rights
Violations and has created___________
thus preventing Walmart from purchasing any products,
including raw chicken from Germany,
A.Embargo
B.Globalization
C.Absolute Advantage

Answers

Answer: Embargo

Explanation:

Look the definition up. It’s where you stop trade from another country I believe

Embargo, I’m pretty sure. I hope you get it right.

Who uses the FAFSA once you have submitted it?

Answers

Answer:

Once your FAFSA is processed by Federal Student Aid, your SAR is sent to the colleges that you listed on your FAFSA. Each college will use the information on your SAR to determine your eligibility for federa

Answer:

Once your FAFSA is processed by Federal Student Aid, your SAR is sent to the colleges that you listed on your FAFSA. Each college will use the information on your SAR to determine your eligibility for federal and nonfederal student aid.

Explanation:

identify characteristics of notes payable that are not common to accounts payable.

Answers

Notes payable and Accounts payable are both used to represent the obligations that a company has to an entity. They are however different in certain ways such as:

Payment period Conversion Entities owed

The following are differences between notes payable and accounts payable:

Payment period - Accounts payable are to be paid in less than a year whereas Notes payable can either be less or more than a year.

Conversion - Accounts Payable can be converted to a notes payable if the company is unable to pay them off in time. A Notes payable on the other hand, cannot be converted to an Accounts payable.

Entities owed : Accounts payables are owed to suppliers of the company but Notes payable are owed to financial institutions.

In conclusion, notes payables and accounts payables have several differences.

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what is the first step to developing your marketing mix?

Answers

Answer:

Step 1: Document Your Business Goals and Budget. ...

Step 2: Conduct A SWOT Analysis. ...

Step 3: Identify Your Target Personas. ...

Step 4: Develop Your Marketing Goals. ...

Step 5: Build Your Activity Plan.

1. How does preserving the environment benefit business?

Answers

Answer:

b

Explanation:

by preserving the environment can attract new customers. promoting your environmental friendly methods can set business apart from competitors

The notation is Y = GNP = national income C = consumption I = private investment G = government spending X = exports M = imports T = taxes There is an intimate relationship between a country's BCA and how the country finances its domestic investment and pays for government expenditures. Given this, which of the following is a true statement? Multiple Choice All of the options If (S − I) < 0, it implies that a country's domestic savings is insufficient to finance domestic investment. If (T − G) < 0, it implies that a country's tax revenue is insufficient to finance government spending. When BCA is negative, it implies that government budget deficits and/or part of domestic investment are being finance with foreign-controlled capital.

Answers

The true statement is D. When BCA is negative, it implies that government budget deficits and/or part of domestic investment are being financed with foreign-controlled capital.

The above statement is based on the intimate relationship between a country's Balance of the Current Account (BCA) and how the country finances its domestic investments and pays for government expenditure.

Explanation:

National income = Y = GNP

Consumption = C

Private Investment = I

Government spending = G

Exports = X

Imports = M

Taxes = T

Therefore, the BCA = X-M = (S-1) + (T – G)

Where BCA = Balance of Current Account

Thus, the Balance of the Current Account (BCA) should be positive to avoid deficit-financing of government budgets.

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separation of duties is important for internal control of

Answers

Answer:

Explanation:

Both cash payments and cash receipts.

At the beginning of the year, Jobs Co. owned one piece of office equipment, a copier. The copier was purchased two years ago for $12,000. At the beginning of the year, the balance in accumulated depreciation was $4,000. Jobs uses straight-line depreciation of $2,000 per year with a zero salvage value. How much is accumulated depreciation at the end of the year

Answers

Answer:

$6,000 is accumulated depreciation at the end of the year.

Answer:

Your answer would be $6,000

Explanation:

Because at the beginning it was $4000 and then every year it added $2000

so the at the end of the year it would be $6000

hilton’s vp of talent & inclusion mentioned that the company participates in on-campus recruiting. this is an example of what type of recruiting?

Answers

Answer:

hiring from within

Explanation:

The company looks for internal candidates that exhibit leadership skills and qualities. This type of practice motivates employees and shows there is an opportunity for growth from within the company.

for a company making advanced technology, with highly specialized components, a customer divisional structure would be more effective than a modular structure. true or false?

Answers

The modular structure would be more effective for a company making technology with specialized components (false option)

Business modular structure is a term that refers to a type of structure in which a company is subdivided into specialized small units in some particular aspect of the production process.

This type of structuring is the best option for a company that makes specialized technological objects because each subdivision of the company can focus on different processes with greater specificity.

On the other hand, this structure allows the company to constantly improve itself because a major restructuring is not required when a failure is detected but can be quickly amended in the subdivision that presents problems.

Additionally, customer divisional structure is not the best option for this company because it is not necessary to segment the target audience since its products are highly specialized and are already aimed at a specific market segment.

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Invest in what you know than what you don’t know:

I need 3-4 sentences on this PLEASE HELP ME

Answers

If you don’t know anything about the stock market then it wouldn’t be smart to start investing a lot of money into right? Going into an investment clueless will only set you up for failure. Investing in things you do know is more likely to have a better outcome

I pulled this out my ašš hope it helps :)

Juno Co. purchased a machine for $10,000 and estimates it will use the machine for three years with a $2,000 salvage value. It expects to produce a total of 8,000 units as follows: 3,000 during year one; 2,500 during year two; and 2,500 during year three. Using the units-of-production depreciation method, compute the machine's first year depreciation expense.

Answers

The machine's first year depreciation expense is $3000.

The units-of-production depreciation method is a depreciation method where the depreciation expense of an equipment depends on the units of a product produced in a given period.

Deprecation expense = (total units produced in year 1 / total units that the machine can produce) x (cost of the asset - salvage value)

Deprecation expense in the first year

(3,000 / 8,000) x ($10,000 - $2,000)

0.375 x $8,000 = $3000

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The garment industry is an example of which type of production?​

Answers

Answer:

What are the different production systems used in the garment industry?

Mostly used production systems in the garment industry are as follows.

Make Through System. ...

Progressive Bundle System. ...

Section Production System. ...

Modular Production System. ...

One Piece Flow System. ...

Overhead Production System (UPS -Unit Production system)

Explanation:

i think might help

What is a benefit for working in the modern manufacturing industry?

a
Competitive salaries

b
No skills needed for entry-level positions

c
Simple technology that is easy to use

d
Repetitive responsibilities

Answers

Answer:

a. competitive salaries

Competitive salaries are a benefit for working in the modern manufacturing industry. Hence, option A is correct.

What is modern manufacturing industry?

Modern manufacturing industries can be defined as the making of finished goods from raw materials.Workers in the modern work together to solve problems by producing high-quality goods.

Manufacturing is the process of creating new goods from components or raw materials. Automotive businesses, bakeries, shoemakers, and tailors are all examples of manufacturing because they all produce goods rather than provide services.

Boost the effectiveness of your company's systems. Streamline the interactions you have with suppliers and clients. boost the production process's speed, adaptability, and effectiveness. broaden the range of possible outputs.

Thus, option A is correct.

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#SPJ2

Select the correct answer.
Which technique helps you become more resourceful?
A.
looking at current trends
B.
looking for perfect solutions
C.
thinking like a child
D.
thinking more logically

Answers

Answer:

Thinking more logically

Answer:

it isnt think logically

Explanation:

Keisha owns a house worth $275,000 with a mortgage of $195,000. She owns a car worth $12,000 and has $7,500 in car loans. She has $3,000 in investments, $2,700 in a bank account, and owes $1,500 on a credit card. What is Keisha’s net worth?
$88,700
$91,700
$292,700
$496,700

Answers

Answer:

$88,700

Explanation:

Given:

Keisha owns a house value $275,000 with a mortgage of $195,000. She owns a car value $12,000 and has $7,500 in car loans.

She has $3,000 in investments, $2,700 in a bank account, and owes $1,500 on a credit card.

Hence, The net worth of Keisha is $88,700

Answer:

Answer:

$88,700

Explanation:

Given:

Keisha owns a house value $275,000 with a mortgage of $195,000. She owns a car value $12,000 and has $7,500 in car loans.

She has $3,000 in investments, $2,700 in a bank account, and owes $1,500 on a credit card.

Hence, The net worth of Keisha is $88,700

Explanation:

the group of consumers to whom a product is marketed is the

Answers

Answer:

A target market is a group of customers with shared demographics who have been identified as the most likely buyers of a company's product or service.

Which of the following is true for the federal government budget each year?​

Answers

The federal government budget each year is considered to run from October 1 of one calendar year through September 30 of the next.

The federal government budget in the United States each covers three major spending categories.

These spending categories include the following:

The federal agency funding: this is often referred to as "discretionary spending."

Interest on the debt: a maximum of 10% of the total funding.

Funding for Social Security: this is often referred to as Mandatory spending. It covers activities like Medicare, veterans benefits, etc.

Hence, in this case, it is concluded that the federal government budget each year is used to run the country's affairs.

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What is advertising?

Answers

Explanation:

the activity or profession of producing advertisements for commercial products or services.

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What are the effects of unanticipated deflation? Multiple select question. The real incomes of people with fixed nominal incomes will increase. The purchasing power of savings will increase. The real value of fixed-monetary assets will decline. Creditors will benefit at the expense of debtors.

Answers

Unanticipated deflation involves the sudden decrease in the prices of goods and services .The effects of unanticipated deflation include

The purchasing power of savings will increase

Creditors will benefit at the expense of debtors.

The real value of fixed-monetary assets will decline

The purchasing power of savings will increase as the prices of goods and services has reduced thereby giving rise to buying more with the same amount of money.

Other effects include creditors benefiting at the expense of debtors and the real value of fixed-monetary assets being on the decline.

However, the real value of real incomes of people with fixed nominal incomes will not increase as no change occurs  when dealing with deflation as there is usually no adjustments.

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the pool of free labor grew during the post-revolutionary period. identify the reasons for this growth.

Answers

There was a growth of free labor around the post-revolutionary period, this is as a result of Increased numbers of non - indentured immigrants that comes from Europe.

The post-revolutionary period can be regarded as the period that comes after the  Revolutionary War, and it brought about alot of change such as end of  of monarchical rule, and coming forth of religious fragmentation and economic flux.

This era, there was a pool of free labor as a result of the movement of non - indentured immigrants that comes from Europe which added to the indentured servants which are already  outliving their terms of required labor.

Therefore, the non - indentured immigrants  brought about increased labor.

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in the long run a company that produces and sells pizzas incurs total costs of $1,050 when output is 90 pizzas and $1,200 when output is 100 pizzas. the pizza company exhibits

Answers

Answer:

The diseconomies of scale because average total cost is rising as output rises.

Explanation:

which of the following is an example of capital loss

a) an investor sells a bond on the secondary market above the price she paid for it

b) an investor purchases a bond on the secondary market below its issue price

c) an investor purchases a bond on the secondary market above its issue price

d) an investor sells a bond on the secondary market below the price she paid for it

Answers

Answer:

An investor sells a bond on the secondary market below the price she paid for it.

Explanation:

An example of Capital loss is when an investor sells a bond on the secondary market below the price she paid for it, then she has realized capital loss

Capital loss describes the loss incurred when the capital asset (i.e. investment, real estate) decreases in value.

A typical capital loss is realized when the asset is been sold for the lower amount than the original purchase price.

Therefore, the Option D is correct because when an investor sells a bond on the secondary market below the price she paid for it, then she has realized capital loss

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if firms can set appropriate service criteria, train employees to meet and exceed those criteria, and measure service performance, they generally can close the ________ gap.

Answers

If firms can set appropriate service criteria, train employees to meet and exceed those criteria, and measure service performance, they generally can close the Performance Gap.

This is because the Performance Gap is a type of gap that arises when there is a difference in the performance of the employees against the employer's expectation.

It is often described as the difference between the current service situation and the intended service situation.

Many things or factors can cause a performance gap; some of the major factors that lead to the performance gap include the following:

Inadequacy of job knowledge. Amending job requirements. Inadequacy of understanding of the role due to improper hiring.

Hence, in this case, it is concluded that closing the performance gap can make employees meet and exceed the appropriate service criteria of the firm.

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what is it called when government regulations are needed to protect customers

Answers

Answer:

Regulatory compliance 

Explanation:

I think this is what your looking for

painting expenses is debit or credit​

Answers

Answer:

Debit

Explanation:

If its not a house or a big invesment into a buisness it is debit

Credit
Bc painting expenses need credit

returning workers confront creepy time capsules of pre-pandemic life

Answers

The main idea of this article is to expose the space that workers found when returning to their workplaces after isolation from the pandemic.

The article talks about the workplaces that had particular aspects after having been alone for 18 months of isolation due to the pandemic. For example:

There was spoiled food that was left there 18 months ago.Calendars for the first months of the year 2020.

This situation originated because the workers carried out their daily work routine and did not contemplate being forced to isolate themselves for prevention to acquire the virus of the pandemic of the year 2020.

This question is incomplete because the question is missing. The question is:

What is the main idea of the article?

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